Shipping policy
Thank you for shopping with Pixel Health Care. We are committed to delivering your orders in a timely and reliable manner. Please review our shipping policy below.
1. Shipping Time
All orders are processed and delivered within 5 to 7 business days. Business days do not include weekends or public holidays.
2. Order Processing
- Orders are processed within 24–48 hours after confirmation.
- You will receive a confirmation message or email once your order is placed successfully.
3. Shipping Charges
Shipping charges (if applicable) will be calculated and displayed at checkout before you complete your order.
4. Tracking Your Order
Once your order has been shipped, you will receive a tracking ID via SMS, email, or WhatsApp. You can use this tracking ID to monitor the status of your delivery.
5. Delivery Delays
While we aim to deliver within the stated timeframe, delays may occur due to:
- Weather conditions
- Public holidays
- Courier service issues
We appreciate your patience in such cases.
6. Incorrect Address
Please ensure that your shipping address is correct at the time of placing the order. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
7. Failed Delivery Attempts
If delivery is unsuccessful after multiple attempts, the order may be returned to us. Additional charges may apply for re-shipping.
8. Contact Us
If you have any questions regarding your shipment, feel free to contact us:
- Email: pixelhealthcare99@gmail.com